Privacy policy

Last Updated: January 27, 2026

1. Regulation

This policy follows applicable data protection laws, including Regulation (EU) 2016/679 (GDPR) and Iceland’s Act No. 90/2018 on Data Protection and the Processing of Personal Data.

2. Who We Are

Signital is a service provided and operated by Dacoda ehf (Company No. 5401024060), located at Hafnargata 55, 230 Reykjanesbær, Iceland. Dacoda ehf is the controller of your personal data.

3. Supervisory Authority

If you have concerns about your data, you have the right to contact the Icelandic Data Protection Authority (www.personuvernd.is). We encourage you to contact us first at support@signital.com so we can address your issue directly.

4. What Data We Collect

We collect personal data that you provide directly to us when you create an account, subscribe to a plan, or contact our support team:

• Identification Data: Name and email address.
• Financial Data: Billing address and payment information (processed securely via our partners).
• Technical Data: IP address, browser type, and account login activity used for security and service optimization.

5. How We Use Your Data

We use your personal data to:

• Deliver, maintain, and improve the Signital platform.
• Process transactions and manage your subscription cycles.
• Provide technical support and respond to inquiries.
• Ensure the security of our services and prevent fraudulent activity.
• Comply with Icelandic legal and financial reporting obligations.

6. Sharing Your Information

We do not sell or rent your personal data to third parties. We share information only with trusted service providers necessary to operate our platform:

• Billing & Subscriptions: We use Recurly to manage our recurring billing.
• Payment Gateway: Payments are processed securely via Braintree (a PayPal service). Your sensitive financial data is handled directly by our PCI-compliant partners; Signital does not store full credit card details on its servers.
• Infrastructure: Our secure servers are located in the Netherlands (EU).

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. To comply with Icelandic tax and accounting laws, we typically store transaction records for seven years.

8. Your Rights

Under the GDPR, you have the right to access your data, correct inaccuracies, request deletion, and receive your data in a portable format. You may withdraw your consent for data processing at any time.

9. Contact Us

Dacoda ehf / Signital Hafnargata 55, 230 Reykjanesbær, Iceland

Email: support@signital.com